Privacy Policy
BetRegal Casino's Terms and Conditions
This document outlines the terms and conditions ("Terms") that apply to your use of BetRegal Casino services, including gaming activities, deposits, withdrawals, bonuses, and responsible gambling tools.
1. Definitions
- "AG Communications Limited" refers to the company operating BetRegal Casino under Malta-based license.
- "BetRegal" means BetRegal Casino or any other related site or service offered by AG Communications Limited.
- "User," "You," and "Your" refer to anyone accessing, using, or participating in BetRegal services.
2. Registration and Account
When creating an account with us, You must provide accurate personal information, which is used for verification purposes only. Your password should be unique and not shared with others.
3. Deposits, Withdrawals, and Limits
We accept various payment methods (cards, e-wallets, Interac-like banking) to facilitate deposits and withdrawals within the limits outlined in our Responsible Gaming section:
- Maximum daily withdrawal: $3,000
- Weekly maximum withdrawal: $10,000
- Monthly maximum withdrawal: $40,000
4. Bonus Terms
Our bonuses come with specific requirements that must be fulfilled before any winnings can be withdrawn:
- Wagering: a minimum of x20 times the bonus value (or deposit + bonus)
- Maximum bet per spin/round during wagering
- Certain games have reduced or no contribution towards meeting these requirements
5. Responsible Gaming Tools
To support responsible gaming practices, we provide several tools to help You manage your account and limit potential damage:
- Deposit limits: set daily, weekly, or monthly deposit limitations
- Session time limits
- Cool-off periods
- Self-exclusion options (temporary/permanent)
You can access these tools directly through our website or by contacting customer support.
6. Data Protection
AG Communications Limited ensures data security and confidentiality using:
- SSL encryption (HTTPS)
- Secure hosting infrastructure
This safeguards all user data during communication with us.
7. Customer Support and Availability
If You require assistance, please contact our multilingual support team through live chat or email, which is available 24/7 for most of the day.
8. Governing Laws
These Terms are subject to Maltese law and shall be construed in accordance with the provisions thereof.
9. Changes and Updates
We reserve the right to update these Terms at any time by posting a new version on our website. Your continued use of BetRegal Casino services implies acceptance of any changes or updates made thereto.
By accessing, using, or participating in our services, You acknowledge that You have read and understood these Terms, and agree to comply with them.
If you need further assistance please contact our customer support team via live chat or email.